In controlled studies, people formed a lasting impression of a website’s look in roughly 50 milliseconds — and it coloured what they thought next.
Lindgaard et al., 2006 · Reinecke et al., CHI 2013
Read the evidence
The stakes
For most businesses it is the first real impression, the thing customers check before they call, and increasingly the deciding factor between you and the company down the road. A website that looks dated or awkward is not neutral. It is quietly talking people out of getting in touch.
The evidence
HEDRICK builds on peer-reviewed and primary sources — and links you to the originals so you can check the context yourself.
In controlled studies, people formed a lasting impression of a website’s look in roughly 50 milliseconds — and it coloured what they thought next.
Lindgaard et al., 2006 · Reinecke et al., CHI 2013
Read the evidenceWhen thousands of people were asked why they trusted or doubted a website, its visual design was the single most common reason given.
Fogg et al., Stanford, 2003 · Flanagin & Metzger, 2007
Read the evidenceGoogle documents Search as crawling, indexing and serving — and states plainly that it guarantees none of them for any given page.
Google Search Central · Google Business Profile Help
Read the evidenceThe HEDRICK response
HEDRICK exists because good family businesses are being left behind as their markets change — not because they got worse, but because the tools around them got better and they did not.
We are not anti-big-business. We want competitive markets and a race toward quality, not a race to the bottom. That means giving serious operators something strong to compete with: a website built to a real standard, and — where it fits — a partner who stays involved in how it performs.
What HEDRICK cannot do is promise the outcome. We build the capability. The business still has to be good at what it does.
What we build
Website design is our first commercial capability, not the ceiling of the company. Every HEDRICK site is crafted to one standard, then backed by the level of involvement the business actually needs.
Fast, mobile-first, search-ready, and built to make the business look like what it is.
Considered design, clean front-end engineering, and clear journeys from arrival to enquiry. Search engines get a structure they can read; customers get a reason to act.
Go deeperFrom a clean launch to an active month-by-month partnership working on your position.
The website standard never changes. What changes is how far HEDRICK stays in it with you — reachable after launch, or actively monitoring, optimising and reporting.
Go deeperCustom systems, integrations and proprietary tooling where a business needs them.
HEDRICK is a family name being built into something larger than one service. The architecture — and the relationships — are made to grow.
Go deeperThe HEDRICK Standard
Client size does not change how seriously HEDRICK takes the work. A two-truck plumbing company matters as much as a major account. The scope can change. The standard does not.
Accountability
HEDRICK is Tristan Hedrick’s family name. That is deliberate. It means there is a real person accountable for whether the work meets the standard — and a reason beyond this quarter to make sure it does.
Meet the founderYou don't have to build what's next alone. Put HEDRICK in your corner.
hello@wearehedrick.com